Who We Are
EMBED operates the website https://embedjewelry.com. If you have questions about this Privacy Policy or how your information is handled, contact us at [email protected].
Information We Collect
When you place an order or contact us, we may collect the information you provide, such as your name, email address, phone number, billing and shipping addresses, order details, and messages. If you create an account, we also use the information needed to manage that account.
Our website may collect technical information needed to operate and protect the store, such as your IP address, browser information, and activity related to your cart, checkout, and account.
How We Use Your Information
We use this information to process orders and payments, arrange delivery, provide customer support, handle returns and refunds, maintain accounts, prevent fraud, and operate and improve our website.
Payments and Delivery
Payment information is processed using the payment methods offered at checkout. Information needed to complete an order may be shared with the relevant payment and delivery providers. We share only the information needed for these purposes.
Cookies
Our website uses cookies and similar technologies to support essential store functions, including the shopping cart, checkout, account login, and site security. We use Independent Analytics to measure website visits. It processes IP address and browser information to create a hashed visitor identifier, stores analytics data on our website server, and does not use cookies for analytics.
You can manage cookies through your browser settings. Disabling essential cookies may prevent parts of the store from working properly.
How Long We Keep Information
We keep order and account information for as long as needed to provide our services, handle support requests, maintain business records, and meet applicable obligations. Retention periods may differ depending on the type of information and the reason it was collected.
Your Choices and Requests
You may contact [email protected] to ask about the personal information we hold about you, request a correction, or request deletion where applicable. We may need to retain certain information for legitimate business or legal reasons.
Changes to This Policy
We may update this policy when our website, services, or data practices change. The latest version will be available on this page.
